About us

We’re here
to helpĀ 
Please reach out

Dealing with the trauma from child abuse or neglect can feel overwhelming, and it can be difficult to ask for help.

We’re here to help. If your child or a child you’re caring for needs our services, please contact us in whatever way is most comfortable for you.

Our office is staffed from 8 a.m. to 4:30 p.m., Monday through Friday. Due to COVID-19, only a portion of our staff is in the office on any given day, but we will be answering phone calls and emails as usual.


contact us

1118 Jefferson St., Paducah, KY 42001

Due to privacy regulations, you must make an appointment before an in-person visit to our facility.



Call to speak with a staff member regarding services or ways to get involved.

email us

Email us for questions regarding services, events, ways to get involved or general questions.

If you believe a child has been the victim of criminal physical or sexual abuse, call 911 or contact your local sheriff’s office or Department of Community Based Services.

McCracken County Sheriff's Office

Paducah Police Department

McCracken County DCBS (Department of Community Based services)

our Team

Janie Criner

Executive Director

Stephanie Steele

Administrative Manager


Kimberly Hines, LPA

Therapist, Clinical Coordinator

Michelle Hawkins, LSW, CSW


Lucy Carabelle

Therapy Dog


Stephanie Moss

CASA Program Director

Liz Hansen

CASA Volunteer Coordinator

Jen Doom

CASA Advocate Supervisor

Education and Outreach

Jill Niesen

Education and Outreach Coordinator


Dave Thompson

Victim Services Advocate

Support Staff

Aubrey Anderson

Therapy Assistant

Gale Neel

Therapy Assistant